Customer Reviews

Of course we love what Merry Maids has to offer, but so do our customers.
Take a look below to see what a few have shared about their experience with us!


The team is responsible and is definitely reliable! I love the accountability - if there is a problem it gets fixed right away. I also love the hand written notes after each visit with a list of the extras that were done (and I love the extras that are done).

Cynthia S.



A couple of weeks ago, my cleaner found something behind a night table that had been missing for probably half a year if not longer. It's great coming home to little surprises like that.

Kristina T.



It was really amazing walking into a clean fresh house after a busy day at work. I am pleased that all the products are both pet friendly and environmentally safe.

Alison D.



The cleaners showed up on time, and did a great job. The house had a number of students living there, and they left the bathroom and kitchen in horrible condition. The two cleaners made the whole house shine!

Ian M.



I like being told what "extras" have been done besides the basic clean. I like that the staff don't mind my dog and cat being home while they clean. Everything looks great when I come home on cleaning day.

Cathy T.



Everything is done as expected. The cleaning service is consistently of high quality.

Cathy M.



Excellent service! I wanted my empty house cleaned and they did just that in a quick and efficient manner. Many thanks.

Laura D.



Polite and extremely detail oriented staff. Made an excellent job of my home and I'm thrilled to be back with you!!

Diane L.



Very professional

Kerry K.



Always on time and extremely effective! And ready at a moment's notice to do unusual requests.

Wilson C.



Superb! Karrie Englander August 26, 2016 - Rating: 10/10 The house was cleaner than it had been in ages. I loved that the baseboards were done, as that isn't something that we are usually able to get around to.

Manju M.



Hello, I contracted Merry Maids for my sister's house. She was extremely pleased with the service.

Elizabeth F.



Jennifer and Stephanie were friendly and proceeded directly to begin work. They were thorough and efficient. They completed the job on time with everything being clean and sparkling. I was impressed by their professionalism and how quiet and unobtrusive they were. My house hasn't been this clean in a long time. When they left and I had time to look around I became aware how inefficient the previous service that I had been using really was. Jennifer and Stephanie would certainly be welcome to come again.

Myrna D.



It makes our lives easier by cleaning things that I don't seem to have the time to do myself. The extras that the cleaning staff do are much appreciated.

Todd M.



The areas attended to your representatives are "sparkling" when they leave -- and the girls are cheerful and pleasant.

Shirley B.



I appreciate that I can call and speak to a supervisor about any problems. I like that the service is dependable and reliable. I feel comfortable having the ladies in my home even though I am not there. I like the new format of having the rooms to "receive special attention", printed on the paper work. Prior to this adjustment, my tiny powder room was getting more than its fair share of attention each month instead of a systematic rotation around the other rooms. I would like to see a seniors' discount introduced.

Jacquie S.



Very friendly, very quick to respond to an urgent request to help a move-in cleaning situation.

Wendy B.




Share Your Feedback

More often than not, our customers are pleasantly surprised with the cleaning they receive and want to tell people about it. Who are we to stop them? If you have a cleaning experience with Merry Maids of Kitchener, Waterloo & Cambridge you would like to share, you’ve come to the right place! Just leave your comments below with your name and email so we can verify who you are. We are always happy to hear from satisfied customers and look forward to hearing from you.

*All testimonials will be reviewed by Merry Maids of Kitchener, Waterloo & Cambridge and may be displayed on our website and/or used in our promotional materials. Comments will only be presented on our website if deemed appropriate.
 

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